Question 1

Do you make gluten-free food?

Accepted Answer

Yes, our gluten-free products and ingredients are stored in a separate area. Gluten-free products are made in a fully cleaned kitchen using dedicated mixers and utensils. Our gluten-free items are baked in the kitchen alongside only other gluten-free products.

Question 2

Are you able to accommodate more than one allergy in your baked goods?

Accepted Answer

Yes, most of our items are able to be customized to meet most dietary restrictions including: gluten-free, vegan, dairy-free, nut-free, sugar-free, or with a combination of allergy restrictions. Our order form allows you to customize available products.

Question 3

Do you take special requests for items not on your menu?

Accepted Answer

We do take special requests. However, whether or not we accept these requests is at our discretion depending upon materials, time, and our expertise pertaining to the request. Our recipes have been practiced and refined through time and experience to provide the best product, but we are always up for a fun challenge! This is how we often add new items to our menu. We can also change the flavors of our existing items.

Question 4

Do you provide ready-made food?

Accepted Answer

We do not have a brick and mortar location or set hours. We attend several farmers markets and festivals throughout the year and have several locations and dates you can pickup from.

To see our full schedule visit www.oregancreations.com/events (http://www.oregancreations.com/events)

You can preorder from our HotPlate (https://www.hotplate.com/oregancreations)for pickup at any of our upcoming event dates and sign up for text alerts to be notified when new locations/dates are added.
Event Schedule | O'Regan Creations(https://www.oregancreations.com/events)

Question 5

Do you cater for special events?

Accepted Answer

Yes, we can make larger orders for birthdays, office events, weddings, or other celebrations. For these types of requests, the best way to reach us is via email or phone.

Question 6

Do you deliver?

Accepted Answer

We do not deliver except in special circumstances. To inquire about delivery, please contact us via phone.

Question 7

Are you licensed?

Accepted Answer

O’Regan Creations is a cottage bakery. This means that we bake all of our products from our residence. We fall under the Tennessee Food Freedom Act and are legally able to make all of our products without inspection from the Department of Health or licensing. With that said, we went above and beyond the requirements of state law and are licensed and permitted. We also have become Serve Safe Certified, so that our customers can be confident in our ability to provide a clean and professionally-managed kitchen.
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Question 8

Are you insured?

Accepted Answer

We have full coverage for daily operations and events through the Food Liability Insurance Program.
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Question 9

How should I store my food?

Accepted Answer

All of our products are made with ZERO additives and preservatives. For this reason, we recommend that all purchased items be consumed on the same day of pickup, or following day from pickup for optimal freshness. We do not recommend shipping our products. While all items are shelf-stable for 1-2 days, to extend the life of our products we recommend tightly wrapping in plastic wrap and refrigerating for no more than 3 days, or freezing in a freezer safe container for no more than a month.

Question 10

How much notice do you need for orders?

Accepted Answer

Typically, 2 days’ notice is required. We can sometimes accommodate last-minute requests over the phone, but this is not common. Mom is a stay-at-home parent with a toddler that she cares for, and Dad works another full-time job! So, planning really helps us to ensure that we provide the best product possible. For larger orders for weddings, birthdays, or office parties, we typically need at least a week’s notice (sometimes more) depending on the size of the order. We take larger orders on a case-by-case basis, pending our existing schedule of events and other orders.

Question 11

What days of the week are you open?

Accepted Answer

We do not have a brick and mortar location or set hours. We attend several farmers markets and festivals throughout the year and have several locations and dates you can pickup from.

To see our full schedule visit www.oregancreations.com/events (http://www.oregancreations.com/events)

You can preorder from our HotPlate (https://www.hotplate.com/oregancreations)for pickup at any of our upcoming event dates and sign up for text alerts to be notified when new locations/dates are added.
Event Schedule | O'Regan Creations(https://www.oregancreations.com/events)